This podcast is focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.

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Episode 46: The 5 driving factors to winning customer loyalty in Canada with Mastercard

5 December  |  6 mins

Guest: Jeremy Bornstein, SVP, Advisors, Loyalty and New Partnerships at Mastercard in Canada

Jeremy Bornstein, SVP, Advisors, Loyalty and New Partnerships at Mastercard in Canada takes us through the 5 driving factors to winning customer loyalty in Canada, the key card loyalty trends in the region and how Mastercard are looking to continue to propel customer engagement through their loyalty programs. 

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Episode 44: Financial needs of SME's in Australia

21 November  |  24 mins

Guests: Beau Bertoli, Co-Founder & Joint CEO at Prospa, Kate Wilson, Research Director – ANZ, RFi Group

We caught up with Beau Bertoli, CEO of Prospa and Kate Wilson, Research Director – ANZ, RFi Group to discuss the trends we are currently seeing within commercial lending, the influx of lending products for small businesses and the upcoming alternative lenders hitting the market.

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Episode 45: Digital innovation in Asia - omni-digital, international remittance and the rise of super apps

28 November  |  26 mins

Guests: Jonathan Koh, Head, Affluent Segment, OCBC Bank, Reyna Jung, Product Marketing Lead, Facebook, Rahul Bhargava, Director, Payments Markets Initiatives, SWIFT, Aik-Phong Ng, Managing Director, Fave Singapore, Louis Liu, CEO, FOMO Pay

This week's episode focuses on digital innovation in Asia. Our an expert panel and speakers from the Global Digital Banking conference, Singapore, share insight into the omni channel experience within banking, the rise of super apps and international remittance trends built to tackle consumer issues with cross-border payments. 

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